Privacy Policy

Last updated: 6 November 2026

This Privacy Policy explains how Casey Skellig Michael Tours collects, uses, shares and protects your personal data when you visit skelligislands.com or book a tour with us. It also explains your rights in relation to your personal data.

1. Information We Collect

1.1 Personal Data

We may collect personal data that you voluntarily provide to us when you:

• Make a booking through our website.
• Join our waiting list for the Skellig Michael landing tour.
• Join our mailing list.
• Contact us via email or the contact form.
• Participate in any surveys or competitions.

The personal data we collect may include your:

• Name
• Email address
• Phone number
• Payment details (collected by our booking partner, Bookeo)
• Any other information you choose to provide

1.2 Usage Data

We may also collect information on how our website is accessed and used (“Usage Data”). This Usage Data may include information such as:

• Your IP address
• Browser type and version
• The pages of our website that you visit
• The time and date of your visit
• The time spent on those pages
• Device identifiers and other diagnostic data

2. How We Use Your Information

We may use the personal data we collect for the following purposes:

• To process and manage your bookings.
• To communicate with you about your bookings or enquiries.
• To send you updates, promotional materials, or newsletters (with your consent).
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect our legal rights.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal data to third parties, except as follows:

• Bookeo: We use Bookeo as our booking system provider. When you make a booking, your payment information and personal details are processed by Bookeo in accordance with their privacy policy. We recommend reviewing their privacy practices at Bookeo Privacy Policy.
• Service Providers: We may share your information with trusted service providers who help us run our website and our business and look after you. These providers must keep your information confidential and use it only for the purposes we authorise.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (for example a court or a government agency).

4. Messages About Your Booking

When you book (on our website through Bookeo, by phone, or through one of our partners), we use the email address and mobile number you give us to contact you about your tour. That includes confirming departure times, weather updates, changes and cancellations. We send these by email, text message (SMS) or WhatsApp. We need to do this to run your tour, so it is part of our contract with you.

If you reply, our team reads your message and keeps it with your booking so that anyone helping you can see what was said. You can ask us at any time to contact you by email only. To stop texts or WhatsApp messages, reply to any of our messages or email info@skelligislands.com.

5. Our Waiting List for the Skellig Michael Landing Tour

If the landing tour is sold out on your day, you can join our waiting list. We ask for your name, email address and mobile number, how many people are in your group, and the dates you would like (up to five). You can also choose whether you would like occasional offers for our other tours.

• Why we use it: to tell you when seats come up on a day you are waiting for, by email and, if you choose, by text or WhatsApp. Everyone waiting for that day is told at the same time. We only send offers if you tick the offers box.
• Our legal basis: your consent. You can withdraw it at any time.
• Confirming: we email you a link to confirm your place. If you don’t confirm, your request is deleted within 7 days.
• Staying informed: about once a month we email you an update with a link to leave the list. You can also stop offers at any time.
• How long we keep it: if you leave the list, we delete your name, email and mobile number straight away. Otherwise, your entry is deleted 12 months after the last date you were waiting for.
• Your links: the links in our waiting list emails are personal to you. Anyone who has one can confirm, keep or end that entry, so please don’t share them.
• Cookies: the waiting list form does not set cookies.

6. Our Mailing List

If you join our mailing list (our newsletter) on our website, we use your first name and email address only to email you our occasional updates (news, offers and when the next season’s bookings open). We do this with your consent, which we record together with the time and the exact words you agreed to.

We send these emails from our own email account using an email mail-merge service. Every email has a link to unsubscribe. We keep your sign-up record (including when you unsubscribed, or that you never confirmed) so we can show your consent and make sure we don’t email you again.

7. Who Helps Us Send Messages and Keep Records

We share your details only with service providers that help us run our business, and they process them only on our instructions. These are our booking system, our email and secure cloud storage provider, an email mail-merge service, and the messaging services we use to send and receive text and WhatsApp messages and to let our team know when you reply.

Some of these providers may process your details outside the European Economic Area. When that happens, we make sure the transfer is protected by the safeguards the GDPR requires, such as the European Commission’s standard contractual clauses. To find out more about these safeguards, email info@skelligislands.com.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. We may also retain and use your data to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Data Security

We use appropriate technical and organisational measures to protect your personal data.

10. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Objection to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Data Portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at info@skelligislands.com.

You also have the right to complain to the Data Protection Commission (www.dataprotection.ie).

11. Cookies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can find full details, and change your cookie choices, in our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the date at the top.

Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact us at:

Casey Skellig Michael Tours
Portmagee Marina, Portmagee, County Kerry, Ireland
Email: info@skelligislands.com