CANCELLATION POLICY FOR SKELLIG MICHAEL
ECO BOAT TOUR AND LANDING TOUR
There are two types of tours to Skellig Michael and Little Skelligs gannet colony. The Skellig Michael Eco tour has multiple departure times throughout the day and lasts approximately 2 hours and 25 minutes. The season for this tour is from April to the end of September every year.
The Skellig Michael Landing tour has one departure per day and lasts approximately 5 hours. On this tour you get off the boat and onto the island. The landing tour season is from mid May until the end of September.
All our tours depart from the marina in Portmagee, Co. Kerry. The tours are very dependent on the sea conditions and departure times can change or tours may be cancelled.
How to book a Skellig Michael Tour?
We take all bookings online on our website. Go directly to the booking page by clicking on the button below. You can add your details to the waitlist if the date you are looking for is full.
CANCELLATION POLICY FOR THE SKELLIG MICHAEL ECO TOUR
Cancellation Policy for Bookings of less than 10 people
A cancellation fee of €2 per person applies for cancellations made 2 days or more in advance.
No refunds will be given for cancellations made less than 2 days in advance.
Cancellation Policy for Group Bookings of 10 people or more
A cancellation fee of €2 per person applies for cancellations made 7 days or more in advance.
No refunds will be given for cancellations made less than 7 days in advance.
Cancellation Policy if we have to cancel the tour because of the sea/weather conditions
You will receive a full refund if we have to cancel the tour for any reason including sea/weather conditions.
TERMS AND CONDITIONS
We may need to change the departure time and we will give you advance notice of this. If your tour is delayed by more than 1 hour you will have the option of a full refund.
We may need to cancel a trip because of adverse sea and weather conditions. If we need to cancel a tour you will have the option of receiving a full refund or being rescheduled on the next available Eco Tour when the weather/sea conditions improve. You can also choose to book on the next available Audio Visual (AV) Boat Tour.
We reserve the right to cancel a trip for any reason including but not limited to adverse sea and weather conditions, engine failure etc.
It is very important that we can reach you at the contact information you provide us with (ie. Phone Number and Email) because the tours are very dependent on the sea conditions and we will need to keep you updated if the departure time changes or if the tour is cancelled.
What happens if my Skellig Michael Eco Tour is cancelled due to sea and weather conditions?
We can reschedule you on a Skellig Michael Eco tour later on the same day or on the next day if the sea conditions have improved. Alternatively, we can book you on the next available Audio Visual (AV) Boat Tour and refund the difference in price back to your card. If you do not wish to reschedule your eco tour or go on the AV Boat Tour you will receive a full refund.
CANCELLATION POLICY FOR THE SKELLIG MICHAEL LANDING TOUR
A cancellation fee of €12.50 per person applies for cancellations made 7 or more days in advance.
No refunds will be given for cancellations made less than 7 days in advance.
If we have to cancel a tour for any reason including sea/weather conditions, you will receive a full refund including booking fee.
TERMS AND CONDITIONS
We may need to change the departure time and we will give you advance notice of this.
The departure time may be delayed by many hours due to tides and sea conditions.
You must be available until at least 6pm on the day of the tour. This is the latest that the tour will arrive back to Portmagee marina if the departure time is delayed.
We reserve the right to cancel a trip for any reason including sea and weather conditions, engine failure etc.
If your landing tour is cancelled we will not be able to reschedule your booking to the following days’ tours if they are already fully booked.
This is a very limited tour with very few places available each day due to government restrictions on landing on the Skelligs.
You cannot book multiple days as a contingency as this would be unfair to other people trying to book.
It is very important that we can reach you at the contact information you provide us with (ie. Phone Number and Email) because the tours are very dependent on the sea conditions and we will need to keep you updated if the departure time changes or if the tour is cancelled.
The cancellation policy for the Skellig Michael Landing Tour is strictly 7 days and a refund is not possible if you cancel less than 7 days in advance. If you need to cancel your booking, you must do so at least one week in advance to receive a refund excluding the cancellation fee of €12.50.
Are there alternative tours if my landing tour is cancelled due to sea or weather conditions?
Yes, we can get you on the next available Skellig Michael Eco Tour or Audio Visual (AV) Boat Tour and refund the difference in price back to your card. The landing tour is sometimes cancelled due to adverse sea or weather conditions. Unfortunately, as subsequent landing tours are usually booked out well in advance, it is unlikely we will be able to reschedule your booking. This is a limited tour with very few places available each day due to restrictions on landing on the Skelligs. If your landing tour is cancelled and you don’t wish to go on an alternative tour you will receive a full refund including booking fee.
Where do the Skellig Michael Tours depart from?
All our tours depart from the marina in Portmagee, County Kerry. – Ask for BRENDAN CASEY. Arrive at least 15 minutes before the tour is due to depart.
How do I change or cancel my Skellig Tour booking?
Login to our customer area to update or cancel your booking. Enter the same email address you used when you made your booking.
It is advisable to stay as near as possible to Portmagee.
You should stay locally the night before the tour because the sea conditions vary a lot and we are often not sure if the tour will go ahead until right before it is due to depart.
WHAT TIME DO I ARRIVE FOR THE TOUR?
You need to arrive at the marina in Portmagee no later than 15 minutes before your tour is due to depart. Ask for BRENDAN CASEY at the marina. You should allow yourself enough time to find parking and prepare yourself for the tour. Parking is free of charge.